Hudson Pain and Spine

Privacy Policy

Last Updated: September 2026

Notice of Privacy Practices

This website privacy policy describes how Hudson Pain and Spine ("we," "us," or "our") collects, uses, and shares information about you when you use our website (hudsonpain.com) and related online services.

Note on Protected Health Information (PHI): This policy applies to our website. Our use and disclosure of your protected health information, which you may provide to us as a patient, is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which is available at our physical office locations.

Information We Collect

1. Information You Provide to Us

We may collect information you provide directly to us through the website. For example, we collect information when you fill out a contact form, request an appointment, or communicate with us.

The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Text message opt-in preference
  • Location preference
  • Insurance provider
  • Any other non-medical information you choose to provide

Please do not submit highly sensitive information (like Social Security numbers or detailed medical history) through our general website contact forms.

2. Information We Collect Automatically

When you access or use our Website, we automatically collect certain information about your device and how you interact with our services, including:

  • Log and Usage Data: We collect standard access log information, including your IP address, browser type and language, access times, pages viewed, and the page you visited before navigating to our Website.
  • Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, and unique device identifiers.
  • Analytics: We use Google Analytics to help us understand how visitors interact with our website. This involves the use of cookies to collect standard internet log information and visitor behavior information in an anonymous form.

How We Use Your Information

We use the information we collect to:

  • Respond to your comments, questions, and requests for appointments
  • Send appointment-related text messages if you opt in
  • Provide, maintain, and improve our website
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, investigate, and prevent security incidents and other illegal activities

SMS TEXTING PRIVACY POLICY

Effective Date: September 16, 2026

1. DATA SECURITY and INFORMATION HANDLING

Hudson Pain and Spine is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.

You agree to notify Hudson Pain and Spine immediately of any unauthorized use of your account or any other security breach. Hudson Pain and Spine will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.

2. PRIVACY POLICY

Hudson Pain and Spine collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.

We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes.

You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

3. DATA PROTECTION

Hudson Pain and Spine takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

4. EXPLICIT NON-SHARING OF INFORMATION

Hudson Pain and Spine is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not share, sell, rent, distribute, or trade your personal data to third parties unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared/sold with third parties for marketing purposes.

5. OPT-OUT INSTRUCTIONS

If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word 'STOP' or 'UNSUBSCRIBE' to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.

6. CHANGES TO THE PRIVACY POLICY

Hudson Pain and Spine may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the "Last Updated" date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.

By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

8. CONTACT INFORMATION

For any privacy inquiries, please contact us at info@hudsonpain.com or call us at (201) 605-9000.

SMS TEXTING TERMS AND CONDITIONS

By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Hudson Pain and Spine at the number provided. Message frequency varies. Msg & data rates may apply. If you require assistance, reply HELP, or you can call (201) 605-9000 or email us at info@hudsonpain.com to reach our office. You can opt-out at any time by replying STOP.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hudson Pain and Spine
25 Rockwood Place, Suite 335
Englewood, NJ 07631
Phone: (201) 605-9000
Email: info@hudsonpain.com